ICICI Bank Recruitment 2020 Relationship Manager & Phone Banking Officer

icici bank recruitment 2020 notification

ICICI Bank Notifications 2020

ICICI Bank has been released the recruitment notification of various posts, like a Relationship Manager and Phone Banking Officer on its official website. Experience candidates and freshers candidates were also eligible for the ICICI Bank recruitment 2020. Details for the notification and applying procedure of ICICI Bank recruitment available in official website icicicareers.com.

Interested candidate, please check the eligibility criteria, job profile and work location and other details and then you should apply.

Relationship Manager (SMEAG)

Grade: DMII/ MMI

Reports to: Regional Head SMEAG

Job Role and Responsibilities:

  • Ensure stability of income from existing set of clients and explore avenues for new income generation from existing as      well as new clients
  • Add value to the client and stay ahead of the competition by structuring and implementing innovative deals in working capital, term loan and project finance
  • Use credit knowledge and knowledge of various products for deal structuring
  • Add value to the client and stay ahead of the competition by structuring and implementing innovative deals
  • Maintain CEO/CFO relationships with SMEs to originate business
  • Manage the relationship with the customers by growing the book size
  • Manage trade finance, general blog operation for cash management services i.e., working capital cycle of the company


  • Maintain existing SME clients for the bank
  • Perform various financing activities as per the customers requirement
  • Maintain number of current account (CA) balance
  • Increase wallet share by cross selling products to the customer
  • Achieve individual targets and grow account profitability, while maintaining a high service standard and compliance

Product/Customer Handled:

  • Working capital, Term loan, Project finance
  • SME clients/Corporate Agri clients

Important Links Below:

Skills and Competencies:

  • Ability to negotiate deals, with the ability to interact with people at various levels of the organization and outside environment
  • Strong sales and relationship management skills
  • Ability to identifying key issues in complex problems/ assignments and analyse those to make effective decisions
  • Ability to have a firm grasp of the processes and make changes in system to improve performance
  • Credit Knowledge: To assess the companies financials (i.e. loss, rating, PAT (profit after tax) etc. of the company)

Educational Qualifications:

  • MBA Finance + Marketing from reputed institutes with 4-5 years of relevant work experience.


Chennai, Delhi, Varanasi, Hyderabad, Kochi

Experience: (0 – 5 years)

Phone Banking Officer

Key responsibilities:

  • Handling and resolving customer complaints/ queries over phone
  • Providing customers with relevant product and service information
  • Cross-selling various banking products to customers through phone banking channel

Key skills:

  • Fluency in spoken English & Hindi language
  • Open to work in rotational shifts

Important Links Below:

Academic Eligibility:

  • Graduate in any stream (B. Com, B.Sc., BCA, BA, B. Tech etc.) with 0-4 years of experience.

Location: Guwahati, Hyderabad, Mumbai

Experience: (0 – 4 years:

Also, Read Related Jobs:

ICICI Bank Probationary Officers Programme 2020

!!! All the Best !!!


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